Viewing your units

The 'Units' tab lists all the units you’ve set up for each site.

You can filter the data by different criteria and export it as a CSV file, just like with the other tabs.

To load more results, use the button at the bottom of the page.

Filters

Data can be filtered according to these filters:

Type: This will show a list of the unit types you have set up in your system.
State: The current vacancy state of the unit.
Customer: To filter units associated with a specific user, enter the user details here (i.e name or email address).
Labels: Any custom filters you've added.
Search bar: Allow operators to enter keywords or phrases to filter the displayed information.

Available: The unit is empty and ready for a new customer to reserve or move in. If no units of a certain type are available at a site, the unit type will appear as "Not available" in the Units Customer Portal.
Occupied: Unit is currently being rented by a customer.
Reserved: The unit is held for a customer, waiting for them to move in. Once they do, it will become Occupied.
Blocked: The unit can't be occupied or reserved (e.g. in the case a unit is closed for cleaning or maintenance).
Overdue: The unit has an overdue invoice from the customer who occupied it.
Archived: The unit is no longer active or deleted. (Note: Archiving a unit cannot be undone)

To learn more about unit details, please check this helpdoc: View and edit unit details.