Valet orders: Process each step

To get an understanding of how to create, edit or cancel a valet order, check out the Valet orders: Overview help doc.

Overview

Valet orders are divided into different consecutive steps, as outlined below. The types of steps and the order in which they appear may vary depending on the type of valet order created.

Completed steps

Once any step in order is complete, you can still review the details of what happened in each respective step or the whole order via the Summary and History section.

You can also break down each step of the order by clicking on the respective step to expand the details of what happened during that step.


Summary of valet order system

The Summary page outlines the main details for the customer including:

  • Delivery and/or Collection date & time
  • Google Maps location - you can click on the "Directions" button to open Google Map directions to the customer
  • Customer contact information
  • Promo code (if a customer used a Promo code it will show here)
  • Items to deliver
  • Products to deliver
  • Items to collect


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