Welcome & Reset password emails

An overview of emails for new users and resetting passwords.



These are just sample emails. As every email can be customized for every Storeganise instance (including wording and branding), these may look different from what you have set up for your instance.

Email templates can be updated from the Email settings page.

Welcome email

Sent to customers when they create a new user account via the Customer Portal, but NOT sent to users whose accounts are created via the Management Portal. See more in the How to sign up doc.

A footer can be added to this and any other email template to encourage users to refer their friends to use your service by providing them with their Referral code and an incentive of Credit added to their account when their Referral code is used in an order. 

Reset password email

Sent to customers when they click on the Forgot password button so they can reset their password. 

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