Welcome & reset password emails

These are just sample emails. As every email can be customized for every Storeganise instance (including wording and branding), these may look different from what you have set up for your instance.

Email templates can be updated from the Email settings page.

Welcome email

Sent to customers when they create a new user account via the Customer Portal, but NOT sent to users whose accounts are created via the Management Portal.

A footer can be added to this and any other email template to encourage users to refer their friends to use your service by providing them with their Referral code and an incentive of Credit added to their account when their Referral code is used in an order. 

Reset password email

Sent to customers when they click on the Forgot password button so they can reset their password. 

Verify email

Email verification for customers who sign up from the customer portal is optional.

Additionally, users can manually verify their accounts while logged into the customer portal. This can be done by selecting 'Profile' in the menu dropdown, and then clicking on the 'Verify it now' button.