System error list
Here's a list of system error messages you may encounter while using Storeganise:
Message |
Where |
Note |
|---|---|---|
| Not authorized (401) | Login | Invalid credentials |
| Too many attempts (429) | Login | Too many invalid attempts (by day and IP) |
| Email already exists | Signup | |
| Too many attempts (429) | Forgot password | Too many requests for that email (by day) |
| Incorrect email | Reset password | |
| This order appears to be a duplicate of an existing move-in | Account step | Error alert: Order appears to be a duplicate There is a pending order for the same site and a different unit type |
| “Could not find page for PDFRef 98 0 R” | PDF agreement sign step | PDF not rendered due to invalid characters in the fields |
| Validation error (400) | In all parts of the system | See the errors object in the response for more info |
For further details and troubleshooting, refer to the provided links/help document or contact our support team for assistance at support@storeganise.com