Add-on: Finverse Payments

The Finverse Add-on helps automate and simplify how you collect payments from your self storage customers. By supporting local bank transfers, card payments, and direct debit (eGIRO/eDDA), it reduces manual work, improves cash flow, and helps you deliver a better experience to customers—especially in Asia Pacific markets.

Why use Finverse?

Finverse is designed for businesses with recurring payments. With this Add-on, you can:

• Automatically charge customers when invoices are due
• Let customers pay invoices online using their preferred local methods
• Accept bank debits (e.g., eGIRO in Singapore or eDDA in Hong Kong), credit cards, and local bank transfers
• Reduce missed payments and lower churn
• Improve long-term customer retention with trusted local payment options
• Save on payment processing fees

How the Add-on works

There are two main ways you can use the Finverse integration in Storeganise:

1. Let customers pay invoices online

Redirect users from your booking site or customer portal to Finverse where they can:

• Pay one or more invoices
• Set up a preferred payment method for future use

Finverse will automatically update the invoice and user record in Storeganise once the payment is completed.

2. Enable automatic recurring payments (autopay)

Once a customer has a payment method saved, Storeganise can automatically collect payment on the invoice due date. This eliminates the need for manual follow-ups.

Autopay helps you:

• Collect payments on time
• Reduce time spent on collections
• Provide a seamless experience for returning customers

Additional features

Allow customers to save or update their billing method

From the Storeganise customer portal, users can:

• Add a new payment method (card, bank debit, or transfer)
• Update their existing billing method

These methods are securely stored and used for future payments, including autopay.

Admins can view saved billing methods

Admins can view a customer’s billing method from the dashboard. This is helpful for:

• Customer support
• Verifying payment method setup
• Tracking failed payments or changes

Operating regions

Finverse currently supports payment processing in:

• Singapore
• Hong Kong
• Malaysia
• Indonesia
• Vietnam
• Thailand
• Philippines
• Australia/NZ coming in Q2 2025 (card payments will initially be supported in line with Stripe's published rates for Australia, and more cost-effective solutions for Direct Debit)

If your business operates in one or more of these countries, Finverse makes local payments easy to manage and more appealing to customers.

How to get started

This Add-on needs to be enabled and configured by the Storeganise team.

1. Contact Storeganise support to install the Finverse Add-on on your site.
2. Let us know which features you want to use (invoice payments, autopay, customer billing setup).
3. Our team will take care of the technical setup with Finverse and confirm once you're live.

FAQs

Need help?

Want to see it in action or get started? Contact Storeganise Support