Valet orders notification emails

Contents

• Overview
• Valet order confirmation email
• Visit reminder email
• Items collected email
• Items delivered email
• Visit failed email

Overview

These are sample emails, customized for each Storeganise instance, including wording and branding, and may differ from your setup. Content will vary based on order details.

Valet order confirmation email

Sent when a new valet order is booked. This will be sent to customers whether or not the order was created via the Valet Customer Portal or the Management Portal.

Visit reminder email

Sent to customers 48 hours ahead of their scheduled job.

Items collected email

Sent once a job is marked as Collected.

Items delivered email

Sent once a job has been marked as Delivered.

Visit failed email

Sent when a job is marked as Failed delivery or Failed collection.