Add-on: Nokē access control

Setting up the Nokē add-on

Go to Add-ons:

In your Storeganise admin dashboard, navigate to Sites > [Your Site] > Add-ons.

Install the Noke Add-on:

1. Search for the Noke Add-on.
2. Select it and click Install.
3. The system will automatically add the necessary custom fields to your account (e.g., Noke Unit ID, Gate Access Code, etc.).

Update Site ID:

1. Go to Sites > [Your Site] > Add-ons.
2. Input your Noke site ID and Country code in the relevant field.
3. Click Update and then Enable to activate the add-on.

Move-in process

When a customer moves into a unit, the Gate Access Code is automatically generated and assigned to the customer in the unit rental details. This code is synced with Noke, allowing the customer to access the assigned unit via the Noke lock system.

Viewing Access Codes:

You can view the assigned Gate Access Code under the unit rental details in Storeganise.

If necessary, you can manually edit or update the access code from the admin dashboard or directly on Noke.

Access Control Management:

All changes made in Storeganise (e.g., move-ins, move-outs, or unit transfers) are synced with Noke to ensure the customer's access rights are updated in real-time.

Overlocking units

Units will automatically be overlocked when it's overdue. Or you can manually overlock a unit by navigating to the occupied unit in Sites > [Your Site] > Units. Edit the unit rental details and enable the Overlock option.

The unit's Noke lock status will update to restrict access, preventing the customer from entering. You can also manually remove the overlock, simply edit the unit again and disable the Overlock option. This restores the customer's access via the Noke system.

Troubleshooting

Missing Access Codes: Ensure that the Unit IDs in Storeganise are the same as the ones on the Noke dashboard and Site ID are correctly configured.

Sync Issues: Allow a few seconds for updates to reflect in Noke. If issues persist, check your Noke integration settings or contact support.