How to remove customer card details

Stripe Client's Profile

This approach enable you to manage card details directly through Stripe client profile. Here's how:

1. Access the Management Portal and go to the Users section.
2. Locate the customer's profile and navigate to the billing section.
3. Click on the "Billing ID" link to access the Stripe client's profile.
4. Within the client's profile, locate the payment method section.
5. Remove the card details associated with the account.

Update User Feature

To initiate the removal of card details through the Management Portal - applicable for any payment gateways, you'll start by performing a user export. By filtering your user list to show only the customer's details and selecting specific fields (id, billing.id, and billing.type), you can create a CSV file. This file serves as a record of the customer's account information.

After exporting, open the CSV file and locate the "billing.id" field. Here, replace the existing data with "null" and save the modified file.

Moving back to the Management Portal, navigate to the Users section. From here, click on the three-dots button and select "Update users". By uploading the modified CSV file, you'll trigger the removal of the payment method linked to the customer's account.