Unpaid invoices and bulk payments

Learn how to send 'invoice statements' (a summary of a customer's unpaid invoices) and how to apply a single 'bulk payment' to multiple invoices at once.

  1. Go to the "Units" page in the Invoices tab.
  2. Click the "three dots" menu and select "Send Statement".
  3. Preview the email that will be sent to the customer, which includes a list of all outstanding invoices, the amount per invoice, and the total amount.
  4. Send the email to the customer.
  5. After the customer has made a payment, go back to the Units page in the Invoices tab.
  6. Click the "three dots" menu and select "Add a Payment".
  7. Enter the total payment received, the date, and the payment method.
  8. All invoices will be marked as paid, and any amount that is left over will go into the prepayment account to be used on future invoices.
  9. If the total payment doesn't cover all the invoices, they will be paid oldest to newest.
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