The Items tab of a user's details page shows every item that is registered against a user's account, whether those items are in storage or with the user. 

The number next to the "Items" section of the tab is the number of items currently in storage for the user.

Click on an item to go directly to the item details page for that item where you can update the location, owner, image and title associated with the item. 

The item will show you the respective state, location and the price that that customer is being charged for that respective item. In the case that you are charging the customer based on a volume plan, the item price will likely be 0.

To export the items in the table, click on the icon on the top right of the items table.

Adding an item to a user

If you want to add a bulky item against a user's account, click on the + button on the top right. 

  • Type: This is the type of item you are creating. The available options will depend on the items that you have setup in your Item settings

  • State: Either In storage or With user.

  • Location:If the item is in storage, a location for where that item is located in your storage facilities is required.

  • Description: A description of the specific item.

adding an item against a user's account

Note: If you want to manually assign a box to a customer, you'll need to go to the details page for that item's page and then manually assign the owner from there.

Bulk update items

You can use the bulk update function to make changes to numerous items at the same time. To learn more about this function check out the items tab help doc.

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