*Specific to valet storage setups
Note: These are just sample emails. As every email can be customised for every Storeganise instance (including wording and branding), these may look different to what you have setup for your instance. The content will also vary depending on the specific details of the respective orders.
Updating email templates
Contact us to get your update the email templates for your instance.
Valet order confirmation email
Sent when a new valet order is booked. This will be sent to customers whether or not the order was created via the Valet Customer Portal or the Management Portal.
Visit reminder email
Sent to customers 48 hours ahead of their scheduled job.
Items collected email
Sent once a job is marked as Collected.
Items delivered email
Sent once a job has been marked as Delivered.
Visit failed email
Sent when a job is marked as Failed delivery or Failed collection.