Collecting prepayments on a unit
The unit's prepayment tab displays information about any prepayments made by the tenant for that specific unit. These prepayments are typically collected during the move-in process.
Two methods for collecting prepayments:
- Adding to an existing invoice
- Adding from the unit rental page
Adding to an existing invoice
Note: This can be done if you have an existing (draft state) invoice on the unit rental page.
- Locate the invoice (Draft state) you want to use for additional prepayment. Click on the "+" icon in the upper right corner.
- Choose 'Collect prepayment'
- Enter the prepayment period. You may also add a discount if you would like.
- Confirm that all necessary line items are included in the invoice.
- The prepayment amount will be added to the unit rental 'Prepayment' account.
Adding from the unit rental page
Note: This is only applicable if you don't have any existing (draft state) invoice.
- Navigate to the specific unit you want to collect a prepayment for. Click the 3-dot icon in the upper right corner, and then choose "Collect rent prepayment."
- Enter the prepayment period. You may also add a discount if applicable.
- The system will automatically generate a prepayment invoice. Make sure to double-check the details added.
Depending on the customer's payment details; you can either charge the customer if they have their payment details added or send the invoice to process the manual payment.